A Mainland customer was charged 50,000 Hong Kong Dollars for two bottles of Ricqles Peppermint Cure Drops at a Mong Kok pharmacy after the cashier originally said that the two bottles only cost 60 Hong Kong Dollars.
Mrs. Zhang was shopping at Mong Kok pharmacy When the clerk rung her up, her total was 60 Hong Kong Dollars. She offered up cash, but the cashier said that she could use her UnionPay card at the store. She handed the clerk her credit card to pay, and later found that she had been charged 50,000 Hong Kong Dollars. She returned to the store, and the sales staff refused to refund her purchase. Zhang then turned to the police for help.
The clerk told Hong Kong’s Ming Pao News that the bottles of Ricqles were priced at 25,000 Hong Kong Dollars each, but the writing on the price tag was a bit sloppy.
Zhang said that because of her bad eyesight, she did not see the tiny price tag or the small numbers on the receipt clearly until later.
Police stepped in, and Zhang was able to return the peppermint cure drops and receive a full refund. However, because the sum of money involved was so large, Hong Kong Customs investigated the situation as well. Customs officials believed that the pharmacy may have violated Hong Kong’s Trade Descriptions Ordinance. Three of the pharmacies’ staff were detained in the investigation.
Sina Hong Kong reported that the shop in question, Long Xing Chinese and Western Pharmacy, had signs into the window claiming that it was “government registered,” and “duty free.” However, there have been a number of complaints against the store in the past.
The South China Morning Post reported yesterday that the pharmacy has continued business as usual and has not responded to the incident.
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Keywords: Ricqles Hong Kong pharmacy Mong Kok pharmacy
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