A mother and daughter from Hangzhou surnamed Luo signed up and paid 23,000 RMB for a much anticipated eight-day trip to Russia. The duo arrived in Moscow airport after transferring flights in Beijing. Upon arrival they were told that their names were not on the verified travellers’ list and were turned back. When contacted by local papers, the travel agency who provided the tour explained that the unfortunate event was caused by a computer error at the borders. The local travel agency offered a full refund plus compensation in the same amount.
Early in July, Luo made good on her promise to her daughter after she got good grades on her finals and booked a “luxurious eight day trip in Russia” with a local travel agency. They paid their fees in full and flew from Hangzhou to Beijing on July 18 and then had an eight hours flight from Beijing to Moscow on July 19, arriving at 5 pm local time. When lining up for customs and immigration, Moscow border agents refused entry for Luo and her daughter because their names were, the only two, missing from the group of 21 for the tour. The tour group leader tried to intercede but in vain and Luo and her daughter were turned back on a flight to Beijing that very night.
Luo said that she will never consider that same travel agency again and will take no less than full refund plus three times of the paid amount in compensation. The two parties cannot come to an agreement in terms of compensation and are still in negotiations.
Warning：The use of any news and articles published on eChinacities.com without written permission from eChinacities.com constitutes copyright infringement, and legal action can be taken.
Disclaimer: The content in this section is translated, edited or re-posted from a third-party source. As such, it only represents the original author's personal viewpoint and not that of eChinacities.com. eChinacities.com is not responsible for the content of external Internet sites.
A video production company has been temporarily shuttered and forced to apologize after releasing disturbing Children’s cartoons in China.
A Chinese man has been living at Beijing’s airport for nearly a decade because his wife won’t let him drink at home, according to reports.
A Didi driver in Zhejiang province, eastern China, saved a suicidal passenger’s life by getting him drunk, according to reports. The driver, surnamed Wang, picked up the 27-year-old in Jiande on Tuesday afternoon, according to the Qianjian Evening News. The man, who was already bleeding ...
A Chinese man with great art and crafts skills has been fined after painting his own road signs in a bid to ease his commute.
A man who rescued four people from a sinking car in Hangzhou has been rewarded with free fish head for life.
Chinese children are being urged to be on the look out for spies.
Will take no less than the full refund plus three times the paid amount in compensation." Haha, these people do not know how to come out ahead in public opinion battles. They get sympathy from things like this, then promptly squander it by making outlandish restitution claims. She should be compensated, but royally overshot herself.
Aug 11, 2016 13:46 Report Abuse
All comments are subject to moderation by eChinacities.com staff. Because we wish to encourage healthy and productive dialogue we ask that all comments remain polite, free of profanity or name calling, and relevant to the original post and subsequent discussion. Comments will not be deleted because of the viewpoints they express, only if the mode of expression itself is inappropriate. Please use the Classifieds to advertise your business and unrelated posts made merely to advertise a company or service will be deleted.
Please login to add a comment. Click here to login immediately.